How do I know what my postage rate is?

If you receive too many emails from the system, it’s likely because of how many locations you have to manage. Each enrolled location and each order (POP Kits or Call to Oder items) will generate an email.

We recommend creating a filter/rule to send these emails to a folder automatically when you receive them. All email are sent from coop@postnow.ca.

Your email platform will determine the process you need to take. Here are the instructions to do it with Outlook and Gmail:

Create Rule in Outlook

Create Gmail Filter

To get help with your order from PostNow, you can contact their team via email at contact@postnow.ca or by calling 1-866-482-2412. Their office support hours are Monday to Friday from 7 AM to 5 PM MST. Alternatively, you can use their live chat feature to get a quicker response. For more details, visit their Contact Us page.

If you already had an account on PostNow (from the Husky/Co-op switchover) you may not have had the association and ID added to your account. Please contact us and provide the appropriate information for us to update your account

Live chat or a phone call is the fastest way to update this. You can use the contact form to send us the info outside of office hours.

We offer support a few different ways.

• Call us at 1-888-561-1764
• Use the live chat available during our business hours
• Send an email

You can also use the site resources to find demos or instructions on how to use the PostNow system including ordering, proofing and audience building.

Your parent/head organization controls what templates are available for you to choose from. We have worked with the marketing department to ensure that we know which parts can be edited and with what type of changes. Any template uploaded that does not meet the standards of the organization will be reviewed and need to be signed off on by the head marketing department of your organization.

Unfortunately, no. All Enterprise design templates must be approved and provided by head office.