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Do I have to order a minimum amount of campaigns a year?

Nope! Our solution is contract-free and you can order as many or as little campaigns you’d like a year. But remember, more campaigns you send to your target audience = better response rates. FREQUENCY MATTERS!

More FAQ Archives

I have a promo code from Head Office. How do I get my discount?

If your head office has supplied you with a promo code to use for your direct mail campaign purchase, it will automatically be applied to your account and will be reflected in the purchase price at the time of checkout.

Can I make edits to the design templates?

Yes! You can make design edits to your template. Your marketing team has provided us with approved editable fields within the design templates and those areas can be customized for your campaign.

Can I upload my own design template?

Unfortunately, no. All Enterprise design templates must be approved and provided by head office.

Can I bulk-order CTO items for locations?

Yes, you can order all your Call To Order items to a single location to distribute as you please. Or, place orders at several locations; it’s all up to you. This will save you shipping vs. sending to each location.

Simply place the CTO order for the location to which the items are to be shipped and CO-OP and it’s partner will take care of it for you.

How do I know what my postage rate is?

We’ll verify your postage rate and automatically add it to your account during our account set-up. The postage rate based on your contract ID with Canada Post.

What do I do if I need help?

We offer support a few different ways.

  • Call us at 1-888-561-1764
  • Use the live chat available during our business hours
  • Send an email

You can also use the site resources to find demos or instructions on how to use the PostNow system including ordering, proofing and audience building.

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