How do I get help from a real person?

You can use our Neighbour Mail Audience Builder to target select neighbourhoods. Here’s a short 2-minute demo on how to target a neighbourhood, including adding demographic filters.

Note you only need to outline the area you want to target. We will use the Precision Targeter tool to find your campaign’s matching neighbourhoods and households.

• Turnaround times vary but generally range from 7-14 business days from order confirmation to delivery.

Access the Direct Mail Design Library to select and customize templates.

We simplified direct mail campaign ordering by putting together a “campaign in a box” solution that saves you time and cost on direct mail campaigns under 100,000 pieces.

1. Build your direct mail campaign
2. Pay for your campaign (print, data & postage fees all included)
3. Request design changes
4. Approve your campaign design & data/audience target
5. Sit back and relax

• Campaign objectives and goals.
• Budget considerations.
• Design assets or ideas.
• Target audience details.
• Preferred delivery dates.

Yes! If you already have a direct mail campaign design done, we will print it for you after you upload and complete your campaign order. Files should be packaged as print-ready PDFs or you can upload your AI, PSD, INDD, or other design format directly. Max file-size upload is 64MB.

If there are any issues with the print files, we will help you correct them or provide specific file specifications to you and your designer.