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Nope! Our solution is contract-free and you can order as many or as little campaigns you’d like a year. But remember, more campaigns you send to your target audience = better response rates. FREQUENCY MATTERS!
If your head office has supplied you with a promo code to use for your direct mail campaign purchase, it will automatically be applied to your account and will be reflected in the purchase price at the time of checkout.
To get help with your order from PostNow, you can contact their team via email at contact@postnow.ca or by calling 1-866-482-2412. Their office support hours are Monday to Friday from 7 AM to 5 PM MST. Alternatively, you can use their live chat feature to get a quicker response. For more details, visit their Contact Us page.
Unfortunately, no. All Enterprise design templates must be approved and provided by head office.
Yes! You can make design edits to your template. Your marketing team has provided us with approved editable fields within the design templates and those areas can be customized for your campaign.
We’ll verify your postage rate and automatically add it to your account during our account set-up. The postage rate based on your contract ID with Canada Post.
Your parent/head organization controls what templates are available for you to choose from. We have worked with the marketing department to ensure that we know which parts can be edited and with what type of changes. Any template uploaded that does not meet the standards of the organization will be reviewed and need to be signed off on by the head marketing department of your organization.
We offer support a few different ways.
You can also use the site resources to find demos or instructions on how to use the PostNow system including ordering, proofing and audience building.
The online system can only be utilized to build, print and mail campaigns processed through PostNow. In short, you cannot mail a previously printed campaign from another mailhouse through PostNow.
Neighbourhood mail is a type of smartmail marketing. Other forms of smartmail marketing can include: postal code targeting and personalized mail.
See: Smartmail Marketing Campaigns ⋆ PostNow.ca for more info on our smartmail marketing tools.
Discounts are available. To qualify, a customer must commit to a minimum spend of $10,000 annually per service. Canada Post will look at your marketing plan and budget to see if you’re likely to achieve the minimum spend before awarding you a postage discount. There are various tiers of discounts available. Please contact us if you would like an introduction to a Canada Post sales rep.
An example of $10,000 would spend would be:
Discounts start at about 20% and increase based on total volume. The commitments are in the millions of dollars spent/year for the largest available Canada Post discounts.
The success of a neighbourhood mail campaign can be measured through various ways such as:
