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Canada Post Labour Updates 2025: Contract Language Review Underway; Mail Services Normalizing

December 5, 2025: Update: The union and management are now in the final stage, reviewing hundreds of pages of contract language to convert the recent “agreement in principle” into formal collective agreements. Canadian Union of Postal Workers+2Canadian Union of Postal Workers

No strike- or lockout-action is planned, and normal mail and parcel delivery operations are continuing across the country. Minor delays may still occur while Canada Post processes the backlog built up during earlier work disruptions.

CUPW and Canada Post have agreed to remain silent on contract details until the finalized agreements are signed but emphasized both parties’ commitment to preserving service reliability.


Previous Updates (Nov 25, 2025, and earlier)

November 25, 2025: Canada Post and the Canadian Union of Postal Workers (CUPW) have reached tentative agreements for both the Urban and RSMC bargaining units. As a result, all strike and lockout activity has ended, and postal operations are transitioning back to normal across the country.

CUPW confirmed that these agreements in principle were developed with the assistance of federal mediators and will now move through the ratification process with their members. While the full details of the tentative agreements have not yet been released publicly, CUPW notes that the deal includes improvements for postal workers and preserves key protections under the collective agreements.

Read CUPW’s announcement here: https://www.cupw.ca/en/what-agreement-principle

Canada Post has stated it will not comment further on the specifics until the agreements are finalized. Businesses may still experience minor delays as Canada Post clears through any remaining mail backlogs, but major disruptions caused by strike action have now ended.

PostNow will continue monitoring for operational updates, but at this time, all strike notices and service stoppage alerts have been lifted. Clients can resume planning their direct mail campaigns with standard delivery expectations returning in the days ahead.

Previous Updates (Nov 21, 2025)

November 21, 2025 – Agreements in principle reached, strike/lockout activity suspended

Canada Post has announced that it and the Canadian Union of Postal Workers (CUPW) have reached agreements in principle for new collective agreements. While the parties work to finalize and sign the tentative agreements, they have agreed that all strike and lockout activity is suspended.

At this stage, Canada Post has not provided details about the potential agreements and has stated it will make no further comment on the terms until the tentative agreements are finalized.

For businesses, this means that the period of active strike and lockout disruption is winding down, although some delivery delays may continue as Canada Post works through any remaining backlogs. PostNow will continue to monitor for any further operational updates and will adjust client campaign recommendations as more information becomes available.

Previous Updates (Nov 03, 2025)

November 7, 2025 – Negotiations continue with federal mediators

Canada Post has confirmed that it met with the Canadian Union of Postal Workers (CUPW) on October 30 to move negotiations forward. Since that meeting, talks have continued with the assistance of federal mediators, and Canada Post states it remains committed to reaching negotiated agreements that provide certainty and stability for customers, employees, and all Canadians. Quebec, we can help adjust timing, shift to addressed options, or retarget to unaffected areas.

CUPW has also released new bulletins, including “Negotiations Update: Further Talks Planned” (October 31, 2025) and “Negotiations Continue as Canada Post Gives Its Plan to Government” (November 10, 2025), confirming that bargaining remains active under the Urban & RSMC 2023–2025 negotiations.

At this time:

  • Canada Post has published an updated “Active labour disruption locations” map (PDF) so businesses can verify which postal facilities are experiencing disruptions.
  • Rotating strikes and regional Neighbourhood Mail delivery bans remain active in affected areas.

PostNow continues to monitor these negotiations closely. If your upcoming campaigns include Neighbourhood Mail or time-sensitive mailings, our team can help you review affected postal codes, adjust timing, or shift your campaign to addressed mail products in regions where delivery is operating normally.

Previous Updates (Nov 03, 2025)

November 3, 2025 – Update: Ontario and Quebec Neighbourhood Mail Delivery Bans Expanded

Canada Post has expanded its Neighbourhood Mail (NM) processing and delivery ban.

  • As of Nov 3, the ban now applies in Ontario (excluding the Metro-Toronto and Central regions).
  • Quebec (excluding Metro-Montreal) has been under the same restrictions since Oct 20.

What this means:

  • NM originating in or destined for impacted facilities will not be accepted, processed, or delivered.
  • Items addressed to impacted facilities will be held until the ban is lifted or further direction is provided.
  • Addressed Mail, Postal Code Targeting, and parcels continue to operate as normal across unaffected regions.

PostNow is monitoring this situation closely. If you have upcoming NM drops to Ontario or Quebec, we can help adjust timing, shift to addressed options, or retarget to unaffected areas

Previous Updates (October 11, 2025)

October 11, 2025: Update: The Canadian Union of Postal Workers (CUPW) has announced a shift in tactics, moving from a full national strike to rotating strikes across the country. This means that postal workers in selected locations will take turns walking off the job, rotating their actions regionally to maintain pressure on Canada Post while limiting disruption to specific areas.
(Read CUPW’s full update →)

CUPW says this strategy allows it to “continue the fight for fair contracts” without fully halting all postal operations nationwide.
Canada Post has not yet confirmed how these rotating walkouts will affect mail processing schedules or delivery timelines, but ongoing service interruptions should be expected.

PostNow continues to monitor the evolving situation and will provide updates as more details become available.

Previous Updates (September 29, 2025)

Friday, October 3, 2025: Canada Post has presented new global offers to the Canadian Union of Postal Workers (CUPW) aimed at ending the ongoing national strike. According to Canada Post, the new proposals “modernize operations while ensuring fairness” for employees.

CUPW has rejected the offer, stating that Canada Post “is not serious about bargaining,” calling the new terms regressive and warning that workers remain united for fair contracts.

Postal disruptions continue nationwide as the strike enters its second week, causing delays to Neighbourhood Mail, parcels, and addressed mail. Canada Post has confirmed that socio-economic cheques will still be delivered during the work stoppage.

PostNow continues to monitor developments closely and will update clients as soon as a resolution is reached. Businesses are encouraged to plan for delivery delays through mid-October.


Previous Updates (September 29, 2025)

Monday, September 29, 2025, Canada Post services are once again facing disruptions following CUPW’s decision to launch a national strike without advance notice.

According to Canada Post’s official update (Sept 25, 2025), the strike is expected to cause widespread delivery delays across Canada. Negotiations are ongoing under the 2023–2025 Urban and RSMC collective agreements, but no resolution has been reached.

How This Hurts Small Businesses

The sudden, no-notice strike has effectively thrown small businesses under the bus. Retailers, service providers, and local organizations that rely on mail to reach their customers are left scrambling, campaigns halted, deliveries stalled, and customers left waiting.

Solidarity actions by postal workers in one region have triggered stoppages nationwide, amplifying the impact far beyond the original dispute. Instead of protecting Canadian jobs, this move has punished communities and entrepreneurs who are already working hard to stay competitive in a tough economy.

PostNow’s Position

We stand firmly with Canadian businesses. Strikes of this scale and with so little warning don’t just cause inconvenience. They damage livelihoods by cutting off a vital channel for communication and commerce.

The reality is clear: when postal unions disrupt service without notice, it’s small businesses and their customers who pay the price. Canadians deserve a reliable postal system that works for them, not against them.

We will continue monitoring the situation and updating this page as new information becomes available. For now, plan for delays in neighbourhood mail, direct-mail campaigns, and parcel services.


Previous Updates (September 15, 2025)

Monday, September 15, 2025, at 12:01 AM local time. The Canadian Union of Postal Workers (CUPW) has announced that starting, postal workers will no longer deliver Neighbourhood Mail (unaddressed flyers and promotional mail). This action replaces the overtime ban that had been in effect since May 23, 2025.

Canada Post has confirmed it will stop accepting new drop-offs of Neighbourhood Mail at depots, plants, or post offices. Any Neighbourhood Mail already in the system will be securely held until further notice.

Mail & Services Not Affected

  • Addressed mail: Personalized Mail, Postal Code Targeting, and Transactional Mail continue as normal.
  • Parcels: All parcel services remain unaffected.
  • Other Canada Post services: No impact reported at this time.

This means only unaddressed Neighbourhood Mail is suspended.

Impacts and What Businesses Should Do

If your marketing campaigns rely on Neighbourhood Mail, here’s how to adapt:

  • Pause or reschedule upcoming flyer or unaddressed mail drops.
  • Consider shifting campaigns to addressed mail products that remain active.
  • Explore alternate marketing channels to avoid campaign interruptions.
  • Reach out to PostNow.ca for guidance and campaign adjustments.

Timeline & Negotiations Context

  • Ban begins: September 15, 2025, at 12:01 AM local time.
  • Overtime ban ends: The Neighbourhood Mail ban replaces the overtime restriction in place since May.
  • Negotiations: This escalation is part of ongoing bargaining between CUPW and Canada Post under the Urban & RSMC 2023-2025 agreements. CUPW members have rejected Canada Post’s “final offers” and continue to push for improved working conditions.

What Remains Uncertain

  • How long the Neighbourhood Mail ban will last.
  • How much backlog will build and how quickly it can be cleared once service resumes.
  • Whether CUPW will escalate further if negotiations stall.
  • Financial impacts on businesses relying on flyer distribution.

Is Direct Mail Still a Good Idea?

Yes! Direct Mail remains one of the most effective channels to reach Canadians, even with the current Neighbourhood Mail pause. Addressed mail products like Personalized Mail and Postal Code Targeting continue without disruption, offering precise targeting and measurable results.

At PostNow.ca, we help businesses pivot their strategy so they can still engage their audience effectively. Whether it’s rethinking campaign timing, adjusting targeting, or shifting to addressed mail solutions, Direct Mail continues to deliver impact and trust.

Questions or concerns? Contact PostNow.ca to see how Direct Mail can still be leveraged for your business needs.

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