Can I upload my own print ready design files?

Yes! If you already have a direct mail campaign design done, we will print it for you after you upload and complete your campaign order. Files should be packaged as print-ready PDFs or you can upload your AI, PSD, INDD, or other design format directly. Max file-size upload is 64MB.

If there are any issues with the print files, we will help you correct them or provide specific file specifications to you and your designer.

More FAQ Archives

Can I save or reuse audience lists for future campaigns?

Yes, you can save audience selections as templates for future use, streamlining recurring campaigns.

Can I schedule campaigns to launch on multiple dates?

Yes, you can set up multiple delivery dates during the scheduling phase for staggered campaigns.

How can I use the free templates to design my direct mail piece?

Access the Direct Mail Design Library to select and customize templates.

What is the induction date?

The induction date is the date that PostNow delivers your campaign to a Canada Post sorting facility. After we induct your campaign, the delivery time to your audience will depend on the Canada Post Smartmail Marketing delivery standards.

Please contact us for information on delivery standards for your specific mail type and location.