Can I upload my own print ready design files?

Yes! If you already have a direct mail campaign design done, we will print it for you after you upload and complete your campaign order. Files should be packaged as print-ready PDFs or you can upload your AI, PSD, INDD, or other design format directly. Max file-size upload is 64MB.

If there are any issues with the print files, we will help you correct them or provide specific file specifications to you and your designer.

More FAQ Archives

Can I schedule campaigns to launch on multiple dates?

Yes, you can set up multiple delivery dates during the scheduling phase for staggered campaigns.

How do I select the audience for my campaign?

Utilize the Audience Manager to define demographics such as age, income, or interests.
Alternatively, use Postal Code Targeting to specify geographic areas.

What are the design specifications if I want to upload my own artwork?

Ensure your design meets size and format requirements, including high-resolution PDFs with a 0.125″ bleed and CMYK color mode.
Refer to Artwork Specifications for detailed guidelines.

How can I estimate the cost of my direct mail campaign?

Use the Campaign Cost Calculator to input the number of households and desired mail type for an instant quote.

What is the typical turnaround time for campaigns to be printed and delivered?

Turnaround times vary but generally range from 7-14 business days from order confirmation to delivery.

What file formats are accepted for uploaded designs?

Accepted formats include high-resolution PDF, JPEG, and PNG files.
Ensure files meet resolution and bleed specifications as outlined in Artwork Specifications.