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Personalized Mail Guidelines

Here are a few guidelines if you’re considering using Personalized Mail:

  • There must be intent behind your campaign to promote a product, service, program, or event
  • Mail piece requires a 2″x4″ area for addressing and indicia purposes
  • The indicia can be customized but must be placed above and to the right of addressing
  • Minimum quantity of pieces: 150

More FAQ Archives

How can I track the effectiveness of my Personalized Mail campaign?

Yes, you can measure the effectiveness of Personalized Mail. Metrics such as response rates, conversion rates, and customer engagement can be tracked to evaluate the success of your campaign. For detailed insights, integrating personalized mail with digital tracking tools can provide comprehensive data on campaign performance.

For more details, please visit Email Marketing vs Direct Mail: What’s the Difference and Which is Better for Your Business?

What are Canada Post transportation fees?

Canada Post adds a Neighbourhood Mail transportation fee to all campaigns not inducted into the exact depot(s) closest to your delivery neighbourhoods.

In other words, unless you are willing to drive your campaign mail pieces to a specific dropoff depot or depots for larger campaigns, you are covering the cost for Canada Post to distribute your campaign to the appropriate depots for final sorting/delivery.

This transportation fee is often why you will see a published Neighbourhood Mail rate of $0.187 / piece, but the final price is $0.20 when working with a mail house or Canada Post directly.

At PostNow we include the transportation fee in all campaigns automatically.

How to build a Neighbourhood Mail campaign?

  1. Create your free account at postnow.ca
  2. Your account will be verified and postage rates applied.
  3. Select Campaign Builder located under the SmartMail tab in the main menu.
  4. Name your campaign and select type of campaign (neighbourhood mail). Select the date you’d like your campaign delivered to Canada Post. Final in-home delivery will be subject to Canada Post delivery standards.
  5. Upload your own targeting data or select a previously used audience. Enter your campaign quantity (150-50,000). We included a chart to show you pricing options for the most common options as you adjust your total.
  6. Select your campaign format – choose from postcards, letters, invitations, and more.
  7. Choose a template from the template gallery, upload your ready-to-print files or request custom artwork from our in-house graphic designer. (All required template changes are included in fees, custom artwork starts at $295).
  8.  If you chose to Upload your Data, you will be prompted to either upload now or later. Click yes to clean your data, then select your data retention
    policy for this campaign.
  9. Select Generate Campaign & Checkout or Save Progress & Complete Later. If you choose to complete later you will receive a link good for 30
    days via the email you supply. You will receive email notifications confirming your campaign order, as well as any edits requested with custom or edited design work.
    **At any time during this process there is a Campaign Summary button located on the bottom right of
    the page. This will show any customizations to your campaign as well as a quick Help section if you have any questions. Click the button again to close.

We handle everything from: design, print, data cleaning, mail prep and delivery to Canada Post.

Are there discounts on Neighbourhood Mail postage?

Discounts are available. To qualify, a customer must commit to a minimum spend of $10,000 annually per service. Canada Post will look at your marketing plan and budget to see if you’re likely to achieve the minimum spend before awarding you a postage discount. There are various tiers of discounts available. Please contact us if you would like an introduction to a Canada Post sales rep.

An example of $10,000 would spend would be:

  • 100,000 NM (approximately)
  • 20,000 PM (approximately)

Discounts start at about 20% and increase based on total volume. The commitments are in the millions of dollars spent/year for the largest available Canada Post discounts.

What is the minimum number of pieces I can send with PostNow?

You can send as few as 150 pieces for any available direct mail campaign in PostNow.

What costs are there with Direct Mail Advertising?

When budgeting for a Direct Mail Ad Campaign you should plan for the following cost categories:

  • Planning & Design Costs (labour costs, asset licences, etc. )
  • Targeting/Data Costs (databases, licences, software, labour)
  • Production Costs (printing, folding, inserting, bundling, etc)
  • Postage/Transportation Costs

Final costs can be controlled with proper planning and targeting.

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