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FAQ Category: COOP

Here are the all frequently asked questions regarding COOP.

My Assoc. ID & Name are missing from my account. What do I do?

If you already had an account on PostNow (from the Husky/Co-op switchover) you may not have had the association and ID added to your account. Please contact us and provide the appropriate information for us to update your account

Live chat or a phone call is the fastest way to update this. You can use the contact form to send us the info outside of office hours.

How do I control the emails I’m getting?

If you receive too many emails from the system, it’s likely because of how many locations you have to manage. Each enrolled location and each order (POP Kits or Call to Oder items) will generate an email.

We recommend creating a filter/rule to send these emails to a folder automatically when you receive them. All email are sent from coop@postnow.ca.

Your email platform will determine the process you need to take. Here are the instructions to do it with Outlook and Gmail:

Create Rule in Outlook

Create Gmail Filter

Can I bulk-order CTO items for locations?

Yes, you can order all your Call To Order items to a single location to distribute as you please. Or, place orders at several locations; it’s all up to you. This will save you shipping vs. sending to each location.

Simply place the CTO order for the location to which the items are to be shipped and CO-OP and it’s partner will take care of it for you.

How do I share access to my Co-op Association account on PostNow

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