Can I upload my own print ready design files?

Yes! If you already have a direct mail campaign design done, we will print it for you after you upload and complete your campaign order. Files should be packaged as print-ready PDFs or you can upload your AI, PSD, INDD, or other design format directly. Max file-size upload is 64MB.

If there are any issues with the print files, we will help you correct them or provide specific file specifications to you and your designer.

More FAQ Archives

What is the typical turnaround time for campaigns to be printed and delivered?

Turnaround times vary but generally range from 7-14 business days from order confirmation to delivery.

Can I schedule campaigns to launch on multiple dates?

Yes, you can set up multiple delivery dates during the scheduling phase for staggered campaigns.

How do I choose a delivery date for my campaign?

In the scheduling step of the campaign builder, select an available delivery date. Ensure you account for processing time.

What information do I need to have ready before starting my campaign?

Campaign objectives and goals.
Budget considerations.
Design assets or ideas.
Target audience details.
Preferred delivery dates.

What file formats are accepted for uploaded designs?

Accepted formats include high-resolution PDF, JPEG, and PNG files.
Ensure files meet resolution and bleed specifications as outlined in Artwork Specifications.

Are there any discounts for larger campaigns?

Yes, bulk orders typically receive lower per-unit pricing. Contact customer support for specific rates on large campaigns.