Yes! If you already have a direct mail campaign design done, we will print it for you after you upload and complete your campaign order. Files should be packaged as print-ready PDFs or you can upload your AI, PSD, INDD, or other design format directly. Max file-size upload is 64MB.
If there are any issues with the print files, we will help you correct them or provide specific file specifications to you and your designer.
PostNow does not accept pre-printed mail pieces* for mailing services. However, there are companies that specialize in handling pre-printed items, such as One To One Mailing in Edmonton or other direct mail houses across Canada. Visit One To One Mailing for more information.
If you’ve already printed your mailers, the fees for preparing and mailing them will depend on the direct mail company you choose to work with. These costs can vary based on factors like the type of material and project scope. For a list of options, check out the Canada Post Partner Directory.
For DIY enthusiasts, Canada Post’s online tools, such as Precision Targeter, can help you plan and execute a direct mail campaign. These tools allow you to target specific neighborhoods, demographics, and more.
*When it comes to special items like calendars, magnets, or other unique materials, PostNow evaluates these projects on a case-by-case basis. Contact us to discuss the specifics of your project.
You can send as few as 150 pieces for any available direct mail campaign in PostNow.
We get it! Online ordering might not be your thing. We’re always available to help during the business day.
We do our best to respond to all business support issues within 1-business day. Usually, we’re even quicker.
From order to delivery can be as quick as eight business days for a Neighbourhood Mail campaign.
Once your campaign is inducted to a Canada Post facility, you can expect your campaign to be delivered based on the current Smartmail Marketing delivery standards. This information is found on pages 3-5 here – Canada Post Smartmail Marketing Delivery Standards.
Due to the complexity of determining when your campaign can reach homes, please feel free to contact our team for more details on your particular campaign.
PostNow currently offers 3-4 various campaign size options for each type of direct mail. The direct mail campaign size formats shown are all in inches.
While other sizes are available to print, the standard options made available were picked because of the balance between standing out in the mailbox and still being cost-effective to produce with our print equipment.
Use the Campaign Cost Calculator to input the number of households and desired mail type for an instant quote.
