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If your head office has supplied you with a promo code to use for your direct mail campaign purchase, it will automatically be applied to your account and will be reflected in the purchase price at the time of checkout.
Yes! You can make design edits to your template. Your marketing team has provided us with approved editable fields within the design templates and those areas can be customized for your campaign.
If you already had an account on PostNow (from the Husky/Co-op switchover) you may not have had the association and ID added to your account. Please contact us and provide the appropriate information for us to update your account
Live chat or a phone call is the fastest way to update this. You can use the contact form to send us the info outside of office hours.
We offer support a few different ways.
You can also use the site resources to find demos or instructions on how to use the PostNow system including ordering, proofing and audience building.
We’ll verify your postage rate and automatically add it to your account during our account set-up. The postage rate based on your contract ID with Canada Post.
If you receive too many emails from the system, it’s likely because of how many locations you have to manage. Each enrolled location and each order (POP Kits or Call to Oder items) will generate an email.
We recommend creating a filter/rule to send these emails to a folder automatically when you receive them. All email are sent from coop@postnow.ca.
Your email platform will determine the process you need to take. Here are the instructions to do it with Outlook and Gmail:
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