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• Accepted formats include high-resolution PDF, JPEG, and PNG files.
• Ensure files meet resolution and bleed specifications as outlined in Artwork Specifications.

You can use our Neighbour Mail Audience Builder to target select neighbourhoods. Here’s a short 2-minute demo on how to target a neighbourhood, including adding demographic filters.

Note you only need to outline the area you want to target. We will use the Precision Targeter tool to find your campaign’s matching neighbourhoods and households.

• Mail type (Personalized, Neighbourhood, etc.).
• Print and design costs.
• Volume of mail pieces.
• Delivery location and targeting complexity.
• Refer to Direct Mail Costs for more information.

If your head office has supplied you with a promo code to use for your direct mail campaign purchase, it will automatically be applied to your account and will be reflected in the purchase price at the time of checkout.

NCOA stands for National Change of Address and is a special database that has the most up-to-date address info for people across Canada. We use this to check audience lists provided to us to ensure that addresses are correct and that people still live in the locations you are providing. This also removes people that may be deceased or moved out of your trade area.

We use this to remove bad names & addresses or to correct poorly formatted addresses to ensure delivery.

• Turnaround times vary but generally range from 7-14 business days from order confirmation to delivery.